Building Thriving Communities
I specialize in building thriving communities where engagement flourishes, connections deepen, and shared experiences pave the way for lasting online ecosystems.
MY background
My journey is marked by a passion for creating spaces where individuals can connect, share ideas, and build meaningful relationships.
Projects
Ask me about my previous work
From devising inventive strategies to building strong foundations, these personal projects showcase a steadfast dedication to cultivating and nurturing the growth of community, especially those that benefit underrepresented groups.
MY skillsets
Community Strategy Development
Proven ability to formulate and execute comprehensive online community strategies aligned with organizational goals, driving growth and engagement.
Onboarding and Implementation
Expertise in efficiently guiding clients through the process of adopting and integrating new products or services into their existing workflows
User Engagement Strategies
Demonstrated success in implementing effective user engagement initiatives, fostering a sense of community, and encouraging active participation among members.
Performance Measurement
Proficient in utilizing analytics tools to track, analyze, and measure key community metrics, enabling data-driven decision-making and continuous improvement.
John is a community engagement rockstar! He and I connected at the 2023 Higher Logic Super Forum where he led a session in using marketing automation as an engagement tool for one’s community. If you’re just venturing into online communities and looking to thrive in the space, John’s your guy.
- Stephan Addo, Community Engagement Manager for the CFA Institute
Passion and enthusiasm are the driving forces behind the work John does. For the past year, his strategic approaches, fresh ideas, and wealth of knowledge have been instrumental to the success of our online community - both now and in the future. John consistently goes above and beyond to bring value to his clients and I can't sing his praises enough!
- Courtney Bloom, Community Manager for Women In Trucking
John is a hardworking, dedicated individual who thinks deeply about the cross-functional impact community can have across teams. John is particularly talented at thinking both big picture and day to day -- strategizing about the long term vision and how it intersects with company-wide goals, as well as considering the individual experiences of community members and how to drive toward mutually beneficial outcomes
- Cait Levin, Education Lead at Guild
Testimonials
“I've had the honor of working closely with John at Higher Logic. Throughout this time, I've experienced firsthand how John can navigate difficult customer conversations, provide strategic advice, and manage projects effortlessly. Internally, John consistently boosts the morale of other team members and is constantly finding opportunities to collaborate across departments, fostering professional growth and improving customer adoption."
Tiffany Moule
Community Specialist
Higher Logic